Privacy Policy

Data Protection and Privacy

We respect your absolute right to privacy. Because of this, any information that you give us will never be given or sold to any other organisation under any circumstance without your express permission. Any privacy queries should be emailed to us using our contact page at tangledworm.com/contact/

Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998. Any questions regarding our privacy policy should be directed to tangledworm.com/contact/

We may use the information you give us to contact you in case of fulfilment difficulties, to send details of our new services or to assist us in understanding our customers better. If you do not wish to receive details of our new services etc, simply send an email to tangledworm.com/contact/ at any time.

To place an order we request contact information for order fulfilment and customer services purposes (such as name, email address, delivery address and telephone number). The information that we collect may be used to contact you in case of difficulty in processing an order or to investigate customer services issues. Tangled Worm takes precautions to protect users’ information. The servers on which we collect and store personal information are kept in a secure environment.

We use Internet standard encryption technology on our site using a Secure Socket Layer (SSL) server. If using a public computer or terminal, always close the browser when you complete an online session.

Your card transactions for this site are processed through a secure payment system by PayPal, independent from our site. We would NEVER ask you to confirm your account or credit card details via email or any other means. If you receive an email claiming to be from Tangled Worm asking you to do this, please ignore it and do not respond.

Financial information (such as credit card number and expiry date) is collected and held securely by PayPal on our behalf. This information is used for billing purposes and to fulfil customers’ orders. No financial information is stored on our servers.Your card data cannot be accessed or retained by Tangled Worm.

You may be asked whether you would like to opt in to receive further information from Tangled Worm in the form of an email newsletter. This requires contact information such as name and email address to be retained by us for this purpose. Users who no longer wish to receive further information may unsubscribe to opt-out of receiving these communications by emailing us via our contact page at tangledworm.com/contact/

David Simpson trading as Tangled Worm details

David Simpson trading as Tangled Worm operates the Website www.tangledworm.com. You can contact David Simpson trading as Tangled Worm by email tangledworm.com/contact/ If you have an order query, please email us using our contact page at tangledworm.com/contact/